New Airtel NG (Nigeria) USSD Codes and How to Use Them

Welcome to our comprehensive guide on the new Airtel NG USSD codes! If you’re an Airtel subscriber, this handy guide will help you navigate the multitude of services offered by the network with ease.

The Unstructured Supplementary Service Data (USSD), also known as “quick codes” or “feature codes“, are protocols used by GSM cellular telephones to communicate with the service provider’s computers.

These codes are easy to use, and they allow you to access services directly without having to call customer service or visit a service centre. Here’s how to use them:

1. Call Center – Dial 300

The Call Center USSD code connects you to Airtel’s customer service. If you need help with any service, just dial 300 from your Airtel number, and you will be connected to a customer care executive who can assist you.

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2. Borrow Services – Dial *303#

Running out of talktime or data is no longer a worry with Airtel’s Borrow Services. Simply dial *303# to access this service. You can borrow airtime or data and pay back on your next recharge.

3. STOP Service (VAS) – Dial *305#

Value Added Services (VAS) are additional services that enhance your network experience. However, if you wish to unsubscribe from any of these services, dial *305#. This will stop all VAS subscriptions.

4. Check Balance – Dial *310#

Knowing your balance is crucial, whether it’s for talktime or data. Dial *310# to check your Airtel balance instantly.

New Airtel USSD Code

5. Credit Recharge – Dial *311#

If you have a recharge card, you can top up your balance by dialing 311 followed by the recharge PIN, then the # sign (for example *311*1234567890123456#). Press the call button, and your account will be recharged.

6. Data Plan – Dial *312#

Airtel offers a variety of data plans for different user needs. Dial *312# to explore these plans and subscribe to the one that best suits your needs.

7. Data Balance – Dial *323#

Keeping track of your data usage is important to ensure you’re not caught off guard. Dial *323# to check your remaining data balance at any time.

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8. Share Services – Dial *321#

Airtel’s Share Services allow you to share your talktime or data with other Airtel users. Just dial *321# to start sharing with your friends and family.

9. Registration/NIN-SIM Linkage – Dial *996#

To register your SIM or link it with your National Identification Number (NIN), dial *996#. Follow the prompts to complete the process.

These are the latest Airtel NG USSD codes and their respective uses. Always remember to confirm that you are dialing the correct code for the service you want to access. If you face any difficulties or have any queries, customer service is always ready to assist you at 300.

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Disclaimer: Standard USSD costs may apply as per your tariff plan.

Absolutely, here are the codes presented in a tabular form for quick and easy reference:

ServiceNew USSD Codes
Call Center300
Borrow Services*303#
STOP Service (VAS)*305#
Check Balance*310#
Credit Recharge*311#
Data Plan*312#
Data Balance*323#
Share Services*321#
Registration/NIN-SIM Linkage*996#

These codes are designed to simplify and enhance your Airtel NG user experience. Make sure to keep this table handy for whenever you need to access these services quickly!

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TIPS: These codes also apply for MTN, Glo, and 9Mobile networks. This that you will now use one USSD code to recharge your line irrespective of the network provider.

Why Did the Nigeria Communication Commission (NCC) Introduce a Unified USSD Code for All Network Operators in Nigeria?

The decision by the Nigeria Communication Commission (NCC) to introduce a unified Unstructured Supplementary Service Data (USSD) code for all network operators in Nigeria was primarily driven by the aim to streamline and simplify telecommunications services across the country.

  1. Ease of Use and Memory: Having a unified code system makes it easier for customers to remember the codes, irrespective of their network operator. This leads to a more user-friendly experience and reduces confusion among consumers.
  2. Efficiency and Standardization: A unified USSD code creates an efficient and standard way of accessing services across all networks. This increases overall service efficiency and promotes consistency in service delivery.
  3. Interoperability: A unified system promotes interoperability between different network operators. This can make services like mobile banking, bill payments, and mobile money transfers more seamless and efficient.
  4. Regulation and Control: It also gives regulatory bodies like the NCC more control over telecommunication services. With a unified USSD code, it’s easier to regulate, monitor, and manage these services.
  5. Boost Financial Inclusion: With a specific focus on services like mobile banking, a unified USSD code helps in advancing financial inclusion, enabling users, particularly in rural and underserved areas, to access financial services easily via their mobile devices.

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